The General Secretary, assisted by the Deputy General Secretary, co-ordinates the activities of the Secretariat (senior staff), support staff, committees, networks, and work groups in carrying out the work of the Association. They are also responsible for finance, building management, personnel, record keeping, and managing and reporting to the Council of Presidents and the Annual General Meeting (AGM).
The General Secretary and Deputy General Secretary provide staff support to the Provincial Executive, the Council of Presidents, and the Audit, Finance, and Program and Structures committees. In-house legal counsel provide support to the Long-Term Disability Committee.
Staff in the Administration department are responsible for human resources - including benefits administration and supervision of the Provincial Office support staff - purchasing, building maintenance, and office administration. They also co-ordinate events, including the AGM, Council of Presidents' meetings, collective bargaining regionals, and other conferences/workshops.
The Finance and Computer Systems and Services departments also fall under the umbrella of the Administration department.
Staff in the Computer Systems and Services department develop and support computer systems and databases used provincially and locally. The department provides the supporting infrastructure for such services as provincial email, website, and online registration for courses and conferences.
Services provided for members from the Finance department include collection of fees, payment of expenses, processing payments for courses, issuance of strike cheques, membership enquiries, and maintenance of membership information in the database. Services provided for units from this department include processing payment of conference and workshop expenses, fee returns, AGM per diems, grants, presidents’ release time, and presidents' allowances. Staff also provide support for the QuickBooks Online accounting system.